Privacy policy

When you access our website and, specifically, if you wish to contact us via the website, EXPRESSIONS AROMATIQUES may collect a certain amount of information and data enabling it to directly identify an individual, such as their first and last names, or indirectly such as their IP address or registration number (“Data”). EXPRESSIONS AROMATIQUES’ use of this Data will depend, in particular, on your browsing on the website.

As a reminder, Data processing refers to any operation carried out or envisaged directly or indirectly with the Data, such as, although not limited to, collection, registration, conservation, modification, use, distribution, destruction, etc.

The data collected when you contact us via the website is not registered in a database and is only transmitted via e-mail. These e-mails are only kept by EXPRESSIONS AROMATIQUES for the amount of time necessary for the purposes of the collection, which may, in no case, exceed 12 months.

Moreover, data processing should have sufficient legal basis, such as the legitimate interest of EXPRESSIONS AROMATIQUES, compliance with a legal obligation or your consent.

1. Data

Data colleted

EXPRESSIONS AROMATIQUES collects the Data either directly from you (during contact via the website for example), or indirectly via third-parties (websites, third-party cookies, etc.). If you use this website, EXPRESSIONS AROMATIQUES may collect the following Data:
The domain name you are using to connect;
The day and time you access our website;
The IP address of your device/connection tool.
If you send an information request or e-mail to EXPRESSIONS AROMATIQUES and you identify yourself by transmitting identification data such as your e-mail address and a mobile number, this Data will be used in particular to reply to your message and to send you messages from our company.


Use of collected Data

We may use the information we collect from you when you visit the website or use some of the website’s other functions in the following manner:
To personalise the user experience and offer the type of content and offers that are most relevant to you.
To improve our website in order to provide you with a better service.
To send e-mails from time to time regarding your order or other products and services.


Security measures

Our website is regularly scanned to detect security breaches and known weaknesses, in order to make your visit to our website as secure as possible.
EXPRESSIONS AROMATIQUES undertakes to implement all technical and organisational measures necessary to ensure confidentiality and a security level that counters the risk of accidental, unauthorised or unlawful access, disclosure, tampering, loss or further destruction of the Data.
Nevertheless, the transmission of Data via the internet is not without risk, and as a result, EXPRESSIONS AROMATIQUES is unable to guarantee the security of data transmitted via the internet.

Data conservation period

Your Data is processed within the limits strictly necessary to achieve the aforementioned purposes. Whenever its use is no longer necessary or its conservation is no longer relevant for the processing in question, EXPRESSIONS AROMATIQUES will erase it definitely from its systems and registers and/or will take all necessary steps to render it anonymous so that its use does not allow you to be identified. Please note that anonymous data may be kept indefinitely.

2. Third-parties

We do not, under any circumstances, sell, exchange or transfer to third-parties information allowing you to be personally identified.
For some of the purposes identified hereabove, EXPRESSIONS AROMATIQUES may call on service providers such as IT service providers (e.g.: the hosting company). The latter may have to access the Data to complete the task entrusted to it by EXPRESSIONS AROMATIQUES.
Furthermore, EXPRESSIONS AROMATIQUES reserves the right to use third-party software to track the number of visits made to the website’s pages, to analyse the browsing in order to identify any technical performance problems.

3. Cookies

By using the website, you agree to cookies being placed on your browser and you accept their installation, in compliance with the provisions outlined below.
The term “cookie” shall designate the trackers that are placed or read on a computer, tablet or mobile phone, for example when browsing a website, an advert or using software. The aim of a cookie is to collect information about the user’s browsing, such as their IP address. This information can be used for different purposes, in particular for statistical purposes regarding the use of the website or to offer targeted advertisements adapted to personal interests.
EXPRESSIONS AROMATIQUES uses the information supplied by cookies to provide a better user experience and to improve the overall quality of its services and website. In this context, EXPRESSIONS AROMATIQUES uses the following cookies:

Type: Required
Name: __cf_bm
Duration: 29 minutes 50 seconds
Description: This cookie is used to distinguish between humans and robots. This allows the website to establish valid reports on the use of its site.

Type: Required
Name: cookieyes-consent
Duration: 1 year
Description: CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about site visitors.

Type: Required
Name: rc::a
Duration: Never expires
Description: This cookie is set by the Google recaptcha service to identify robots in order to protect the website against malicious spam attacks.

Type : Necessary
Name : rc::c
Duration : Session
Description : This cookie is set by the Google recaptcha service to identify robots in order to protect the website against malicious spam attacks.

Type: Functional
Name: elfsight_viewed_recently
Duration: Less than one minute
Description: Used to set up social platforms on the website.

Type: Functional
Name: pll_language
Duration: 11 months and 4 weeks
Description: Used to store language settings.

Type: Functional
Name: _cfuvid
Duration: Less than one minute
Description: This cookie is used to track users from one session to the next in order to optimize the user experience.


Moreover, the website uses cookies requiring the user’s express consent prior to their installation. By clicking “Accept” via the site’s information banner, you agree to cookies being placed on your device. You can also click on, “Find out more”, enabling you to deactivate any non-essential cookies you wish to authorise or reject, at any time.
You can choose to deactivate such cookies at any time and you can configure your browser so that it reports the cookies that are stored on your computer. You can accept or reject the cookies on a case-by-case basis or refuse them systematically.
However, setting up a browser to reject all cookies may modify the website’s access and use conditions, which require the use of cookies. In addition, objecting to the installation or use of a cookie will result in the installation of a “refusal cookie” on the device in question. Therefore, care must be taken not to delete this refusal cookie if you wish your choice to be taken into account.

4. Your rights

In the framework of the data processing carried out by EXPRESSIONS AROMATIQUES, you have the right to request a file containing all of your personal data that we hold, including the details you supplied. You can also request for your personal data to be erased. This does not include data kept for administrative, legal or security reasons.
To exercise your rights or for any question pertaining hereto, you can write to the following address:
contact@expressions-aromatiques.com